51ºÚÁÏÍø

PA Program Goals and Competencies

Purpose

51ºÚÁÏÍø’s PA Institute (PAI) has established the following five goals to support the mission and outcomes of the program. Faculty and staff meet annually during their summer retreat to review and update the goals. During the retreat, the group reviews each goal to assess progress, review current data and benchmarks, and determine whether new goals should be developed. Each goal has defined benchmarks and associated data to demonstrate progress towards meeting the goals. they are being met. Benchmarks are identified throughout the report in figures and graphs using a purple line.

Likert Scale description

For most evaluation tools, the program utilizes a 4-point Likert scale (ex: 1 - Strongly Disagree, 2 - Disagree, 3 - Agree, 4 - Strongly Agree). Based on a review of internal College of Health Sciences benchmarks and faculty input, the program has set a benchmark of 3 for items using a 4-point Likert scale. The benchmarks below are further described for each type of evaluation tool.

Benchmarks

UB PAI takes pride in having a student-focused approach, aiming to promote student retention, and prepare graduates to be skilled and competent PAs. Since the program’s inception, the program has maintained an overall graduation rate of 95.9%. UBPAI graduation rates have been higher than the national average graduation rate (94.1%), according to national data from the 36th PAEA Annual Report. The program has set a benchmark of 95% overall graduation rate for the program.

FIGURE 1 Overall graduation rate compared to the national average

Bar chart for figure 1. Described in detail below
Figure 1: UB PAI: 95.9%; National average: 94.1%

All students meet with their faculty advisor regularly throughout the program. The program recognizes the importance of faculty advisement as an opportunity for mentorship, collaboration, and support. As part of the Exit Survey distributed to all graduates, students are asked to rate their satisfaction with faculty advisement during their time in the program. This item is scored on a 4-point Likert scale (1 - Highly Dissatisfied, 2 - Dissatisfied, 3 - Satisfied, 4 - Highly Satisfied), and the program has set a benchmark score of 3 to demonstrate that students are satisfied overall with faculty advisement in the program.

FIGURE 2 Graduates’ satisfaction with faculty advisement (Cohort 2023-2026)

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Figure 2: Cohort 2023: 3.39; Cohort 2024: 3.25; Cohort 2025: 3.70; Cohort 2026: 3.75

As part of UBPAI’s culture of support, students have the opportunity to work with a mentor in two available mentorship programs. As students prepare to matriculate into the program, they are offered the opportunity to connect with a peer mentor. This New Student Mentor Program allows incoming students the opportunity to ask questions, gather advice, and have a familiar face available as they begin PA school. Similarly, as students are preparing to graduate, they can choose to participate in the Alumni Mentor Program where students are paired with an alumnus of PAI who is working in a field they are interested in, living in an area where they plan to relocate, or who has similar interests. These programs foster collaboration and support between peers. UBPAI has set a benchmark of at least 75% of the cohort participating as mentees in both programs.

FIGURE 3 Cohort participation in new student and alumni mentor programs (Cohort 2024-2028)

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Figure 3: New Student Mentor Program, Cohort 2024-2028: 100%
Alumni Mentor Program, Cohort 2024: 94%; Cohort 2025-2026: 100%; Cohort 2027-2028: Cohort has not graduated

UBPAI continually strives to positively impact student success by identifying and addressing deficiencies in students’ knowledge, skills, or behavior during the program. An annual survey of faculty members asks them to evaluate the effectiveness of the program’s remediation processes in improving student performance. This item is scored on a 4-point Likert scale (1 - Strongly Disagree, 2 - Disagree, 3 - Agree, 4 - Strongly Agree), with a benchmark score of 3 to demonstrate that faculty agree that the remediation efforts positively impact student success.

FIGURE 4 Faculty agreement that remediation efforts positively impacting student success, 2022-2025

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Figure 4: 2022: 3.8; 2023: 3.6; 2024: 3.73; 2025: 3.69

Benchmarks

UBPAI values educating students with the knowledge and skills necessary to prepare them to work with diverse patient populations, practicing culturally sensitive and patient-centered care. Data has been gathered on graduates’ satisfaction with these specific mission-focused components. These items are scored on a 4-point Likert scale (1 - Highly Dissatisfied, 2 - Dissatisfied, 3 - Satisfied, 4 - Highly Satisfied), with a benchmark score of 3 to demonstrate that students are satisfied with the preparation provided in each of these categories.

Students were asked how satisfied they were with the program’s preparation

  1. To practice with cultural sensitivity
  2. To practice patient-centered care
  3. To demonstrate a commitment to caring for a diverse patient population

FIGURE 5 Student satisfaction with mission-focused preparation (Cohort 2023-2026)

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Figure 5: Cultural sensitivity, Cohort 2023: 3.7; Cohort 2024: 3.39; Cohort 2025: 3.72; Cohort 2026: 3.85
Patient-centered care, Cohort 2023: 3.7; Cohort 2024: 3.43; Cohort 2025: 3.84; Cohort 2026: 3.86
Commitment to caring for diverse patient populations, Cohort 2023: 3.73; Cohort 2024: 3.39; Cohort 2025: 3.8; Cohort 2026: 3.85

UBPAI analyzes the faculty’s impression of the curriculum’s alignment with the program mission, including culturally sensitive and patient-centered care. This data was first collected in 2021 and is collected annually. These items are scored on a 4-point Likert scale (1 - Strongly Disagree, 2 - Disagree, 3 - Agree, 4 - Strongly Agree), with a benchmark score of 3 to demonstrate that faculty agree that the curriculum is mission-focused on each of these categories.

Faculty members are asked to assess how well the PA curriculum prepares students for the following activities:

  1. Practice with cultural sensitivity
  2. Practice patient-centered care
  3. Demonstrate a commitment to caring for diverse patient populations

FIGURE 6 Faculty evaluation of mission-focused preparation (2022-2025)

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Figure 6: Cultural sensitivity, 2022: 3.89; 2023: 3.92; 2024: 3.88; 2025: 3.92
Patient-centered care: 2022 and 2025: 4.00; 2023: 3.92; 2024: 3.94
Commitment to caring for diverse patient populations, 2022: 3.89; 2023: 3.92; 2024: 3.87; 2025: 3.92

MSPA 630 Special Populations Selective supports the program’s commitment to preparing students to work with diverse patient populations. Specific data is collected regarding preceptor evaluations of students’ ability to demonstrate cultural sensitivity and patient-centered care. These items are scored on a 4-point Likert scale (1 - Below Expectations, 2 - Approaches Expectations, 3 - Meets Expectations, 4 - Exceeds Expectations), with a benchmark score of 3 to demonstrate that preceptors agree that students are meeting expectations related to these abilities.

FIGURE 7 Average preceptor evaluation score of students’ cultural sensitivity (Cohort 2023-2026)

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Figure 7: Cultural sensitivity, 2023: 3.78; 2024: 3.70; 2025: 3.82; 2026: 3.84
Patient-centered care, 2023: 3.84; 2024: 3.82; 2025: 3.91; 2026: 3.91

Benchmarks

UBPAI recognizes first-time PANCE performance as an indicator of students’ medical knowledge. The program has set a benchmark of meeting or exceeding the national average for first-time PANCE pass rates. This benchmark has been met in all recent years.

FIGURE 8 Annual PANCE pass rates for first-time test takers compared to national average (2022-2026)

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Figure 8: Cohort 2022: 100% (UB PAI); 92% (National average)
Cohort 2023: 100% (UB PAI); 92% (National average)
Cohort 2024: 100% (UB PAI); 92% (National average)
Cohort 2025: 95% (UB PAI); 91% (National average)
Cohort 2026: 97% (UB PAI); 94% (National average)

Annually, preceptors are surveyed on their impression of students’ preparedness to enter the clinical phase. This provides an aggregate assessment of students’ preparation through their didactic education in topics including medical interviewing, physical exam, oral case presentations, written documentation, knowledge of diagnostic studies, performing clinical procedures, and forming/implementing management plans. These items are scored on a 4-point Likert scale (1 - Not Prepared, 2 - Poorly Prepared, 3 - Prepared, 4 - Very Prepared), with a benchmark score of 3 on the average of all preparedness categories, demonstrating that preceptors, on average, rate students as prepared across these areas.

FIGURE 9 Preceptor evaluation of students’ preparedness for clinical rotations (Cohort 2024-2027)

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Figure 9: Cohort 2024: 3.60; Cohort 2025: 3.61; Cohort 2026: 3.67; Cohort 2027: 3.67

The UBPAI curriculum prepares students to manage acute, chronic, preventative, and emergent encounters in various health care settings across the lifetime. The program continually evaluates the curriculum and monitors student performance on exams throughout the program, including on the PAEA End of Rotation (EOR) exams administered during the clinical year. The program has set a benchmark of a mean EOR exam score that exceeds the national average for each exam.

FIGURE 10 End of rotation mean scores compared to national averages (Cohort 2024)

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Figure 10: Emergency Med: 417 (UB PAI); 412 (National average)
Family Med: 425 (UB PAI); 409 (National average)
Surgery: 425 (UB PAI); 412 (National average)
Internal Med: 423 (UB PAI); 412 (National average)
Pediatrics: 429 (UB PAI); 415 (National average)
Psychiatry: 422 (UB PAI); 413 (National average)
Women’s Health: 419 (UB PAI); 407 (National average)

FIGURE 11 End of rotation mean scores compared to national averages (Cohort 2025)

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Figure 11: Emergency Med: 430 (UB PAI); 414 (National average)
Family Med: 425 (UB PAI); 411 (National average)
Surgery: 436 (UB PAI); 414 (National average)
Internal Med: 422 (UB PAI); 414 (National average)
Pediatrics: 430 (UB PAI); 417 (National average)
Psychiatry: 422 (UB PAI); 413 (National average)
Women’s Health: 422 (UB PAI); 408 (National average)

FIGURE 12 End of rotation mean scores compared to national averages (Cohort 2026)

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Figure 12: Emergency Med: 437 (UB PAI); 415 (National average)
Family Med: 426 (UB PAI); 411 (National average)
Surgery: 422 (UB PAI); 417 (National average)
Internal Med: 432 (UB PAI); 414 (National average)
Pediatrics: 435 (UB PAI); 417 (National average)
Psychiatry: 428 (UB PAI); 413 (National average)
Women’s Health: 425 (UB PAI); 408 (National average)

Alumni are asked to rate their satisfaction with their medical knowledge and their preparation for clinical practice. These items are scored on a 4-point Likert scale (1 - Highly Dissatisfied, 2 - Dissatisfied, 3 - Satisfied, 4 - Highly Satisfied), with a benchmark score of 3 to demonstrate that alumni are satisfied with the training received in both categories.

FIGURE 13 Alumni satisfaction with aspects of curriculum (Cohort 2022-2025)

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Figure 13: Preparation for Clinical Practice, 2022: 3.56; 2023: 3.19; 2024: 3.39; 2025: 3.23
Medical Knowledge, 2022: 3.56; 2023: 3.25; 2024: 3.50; 2025: 3.31

Benchmarks

The program has a variety of clinical rotations that expose students to diverse communities and patients. To increase exposure to diverse communities, the program has set a benchmark of 100% of students completing at least one rotation in a HRSA-designated health profession shortage area or medically underserved area.

FIGURE 14 Health profession shortage area or medically underserved area clinical experiences by cohort (2023-2026)

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Figure 14: HPSA/MUA, 2023-2026: 100%

As part of the one-year alumni survey, data is collected related to alumni employment settings. Following the introduction of the Special Populations Selective, data was collected specifically on alumni working with special populations and in medically underserved areas. As of 2025, the program has increased the benchmark to 15% of alumni working in a HRSA-designated medically underserved area and 15% of alumni working with a special population at one-year post graduation. Nationally, 24.4% of physician assistants are practicing in health professional shortage areas (HPSAs) or MUAs (2024 NCCPA Statistical Profile of Board-Certified Physician Assistants). It should be noted that the NCCPA survey combines MUA and HPSA designations, while the UB survey item assesses MUAs only.

The UB employment data is based upon students who responded to the one-year alumni survey sent out annually, with an average response rate of 49% for Cohorts 2022-2025.

FIGURE 15 Alumni work settings/ populations: medically underserved areas & special populations (Cohort 2022-2025)

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Figure 15: Medically underserved areas, 2022: 41%; 2023: 28%; 2024: 35%; 2025: 33%
Special populations, 2022: 24%; 2023: 33%; 2024: 32%; 2025: 27%

Benchmarks

Faculty are actively involved in outreach events throughout the community to raise awareness of the PA profession. These events aim to educate the public about the role of PAs and the educational pathway to enter the field. The program has established a benchmark of participating in a minimum of five faculty-led outreach or recruitment events annually.

FIGURE 16 Number of total outreach events by year

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Figure 16: 2023: 12; 2024: 10; 2025: 11; 2026*: 5

* Data as of August 2026, including planned events

To ensure that outreach efforts impact a broad range of age groups, the program engages with students at the elementary/middle school, high school, and college levels. Events are tailored to each educational stage to effectively share information about the PA profession. A benchmark of conducting at least one outreach event per year for each of these educational levels was established in 2025.

TABLE 1 Number of outreach events by setting
Year Elementary/middle school High school College
2023 1 8 4
2024 1 6 2
2025 1 7 3
2026* 2 2 1

Note: Community events are not included in these school totals by year.
* Data as of August 2026, including planned events

The program prioritizes engagement with a wide range of local communities to expand awareness of the PA profession. Outreach events are conducted in different areas across the region, with the goal of reaching diverse populations and broadening the program’s impact. Importantly, many of these events take place in communities designated by HRSA as Health Profession Shortage Areas (HPSAs) and/or Medically Underserved Areas (MUAs), including Bridgeport, Stratford, New Haven, Waterbury, Norwalk, and New York City. To further strengthen this commitment, the program has set a benchmark of participating in a minimum of three outreach events in MUAs annually.

FIGURE 17 Outreach event by community type by year

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Figure 17: HPS/MUA, 2023: 14; 2024: 10; 2025: 6; 2026*: 3;
Not HPS/MUA, 2025: 3; 2026*: 2

* Data as of August 2026, including planned events

Program competencies

Graduates of 51ºÚÁÏÍø’s Physician Assistant Institute will be able to demonstrate competence in the following areas:

  • PO1: Elicit and interpret an accurate medical history from a patient. (MK, IS, CS)
  • PO2: Perform an appropriate physical examination and accurately interpret findings. (MK, CS, PB, CR)
  • PO3: Utilize pertinent patient data and diagnostic interpretation to formulate a differential diagnosis. (MK, CS, CR)
  • PO4: Demonstrate clinical reasoning and problem-solving skills to create a management plan. (MK, CS, CR)
  • PO5: Accurately perform the technical skills utilized in care of the patient. (MK, TS)
  • PO6: Demonstrate effective communication skills necessary to work in healthcare teams. (IS, PB)
  • PO7: Demonstrate culturally sensitive care with a patient-centered approach. (IS, PB)
  • PO8: Counsel and educate for disease prevention and promotion of healthy lifestyle. (MK, IS, PB)
  • PO9: Understand the role of the PA and adhere to professional standards in healthcare settings. (IS, PB)
  • PO10: Identify the roles of various providers in the healthcare team including alternative or complementary practitioners. (IS, PB)

Definitions of the abbreviations are as follows: Medical Knowledge (MK), Interpersonal Skills (IS), Clinical Skills (CS), Technical Skills (TS), Professional Behaviors (PB), Clinical Reasoning and Problem-Solving Abilities (CR). Abbreviations are based on the .

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